Store Your Event Tickets in Apple Wallet and Google Wallet

Store Your Event Tickets in Apple Wallet and Google Wallet

We are excited to announce that you can now store your event tickets directly on your phone using Apple Wallet and Google Wallet. This new feature makes accessing your tickets easier and more convenient than ever. You'll find this option under your confirmation page and ticket delivery email.

How to Add Your Tickets to Apple Wallet

For iPhone Users:

1. Open your email or log in to your Big Tickets account to view your confirmation page.
2. Locate the Add to Apple Wallet button
3. Tap the "Add to Apple Wallet" button, which is usually at the top of your ticket delivery email.
4. Confirm the addition by tapping "Add" on the top-right corner of the screen. Your ticket will now be stored in your Apple Wallet.

To access your ticket:

• Open the Wallet app on your iPhone.
• Your ticket should be listed. Tap on it to view details, scan at the event, and see any additional information.

How to Add Your Tickets to Google Wallet

For Android Users:

1. Open your email or log in to your Big Tickets account to view your confirmation page.
2. Locate the "Add to Google Wallet" button
3. Tap the "Add to Google Wallet" button, which is usually at the top of your ticket delivery email.
4. Follow the on-screen instructions to complete the addition. Your ticket will now be stored in your Google Wallet.

To access your ticket:

• Open the Google Wallet app on your Android device.
• Your ticket should be listed. Tap on it to view details, scan at the event, and see any additional information.

Frequently Asked Questions

1. Can I still use a printed ticket if I prefer?

Yes, printed tickets are still accepted. Adding your ticket to Apple Wallet or Google Wallet is optional and provides an additional convenience.

2. What if I can't find the "Add to Wallet" button?

If you don't see the "Add to Wallet" button, ensure your app or email client is up to date. If the issue persists, please contact our support team for assistance.

3. Can I add multiple tickets to my wallet?

Yes, you can add multiple tickets to your Apple Wallet or Google Wallet. Each ticket will appear as a separate pass in the wallet app.

4. Will my ticket be updated if there are changes to the event?

Yes, any ticket updates, such as event time or location changes, will be automatically reflected in your Apple Wallet or Google Wallet.