FAQ
- I can't go to the event. Can I get a refund?
- Can I change the name on my ticket?
- Can I show my tickets on my phone?
- I printed my tickets twice. Will that be a problem?
- Why is my card being rejected?
- Ticket Protection with FanShield
- I'm worried about my event being affected by coronavirus (COVID-19), what should I do?
- How will the charge appear on my bank statement?
- Who is Rokt? What does Rokt do?
- Why is my account locked out?
- Waitlist FAQ