Help! I can't find my tickets
Bought tickets but can't find them? We've got you covered!
To start, our email containing your tickets might have ended up in your spam or junk mail folder. Try searching for the subject "ticket delivery" in your email inbox, to locate your ticket delivery.
Didn't work? No problem! Click here to retrieve tickets using the email address and billing information associated with your order.
Still having trouble finding your tickets? Email support@bigtickets.com and our team will be happy to resend your tickets.
Is your event happening within a few hours and you still can't find your tickets? No worries, our team onsite can look up any order with your billing information. No matter what the situation we've got you covered !