I can't go to the event. Can I get a refund?

Unfortunately, if an event is not cancelled or rescheduled, we cannot offer a refund to you.  All sales are final that are purchased through Big Tickets. This information can be viewed online in the Purchasing Agreement that you agreed to when purchasing the ticket. However, we do offer the flexibility to give your tickets to a friend so that they may use them at the event or you can see how to securely transfer a ticket

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