How to transfer tickets to someone else
Need to send your tickets to someone else? Transfers take just a few minutes.
Before you start:
- Ticket transfers close 24 hours before the event begins.
- Both you and your recipient need a Big Tickets account. Skipping this step is the most common reason a transfer doesn't go through.
Transferring your tickets
1. Log in to your Big Tickets account at www.bigtickets.com/home.
Ξ Note
Checked out as a guest? No problem — just create an account using the same email address you used for your ticket order, and your tickets will be there.
2. Click Transfer Tickets
Ξ Note
Don't see an option to transfer tickets? Make sure you've confirmed your email address by clicking the link in your ticket delivery email.
3. Enter your recipient's name and email address. You can also include an optional personal message.
4. Check the box next to each ticket you want to transfer, then click Transfer Tickets.
What happens next
Your recipient will receive an email letting them know the tickets have been transferred to them. To accept the transfer, they'll log in to Big Tickets using the email address the transfer was sent to — or create an account with that email if they don't have one yet.
⇒ Quick tip
Ticket transfers are cut off 24 hours before the event begins. For information about changing the name on your ticket, see "Can I change the name on my ticket?" Keep in mind, in most cases, the name is simply a label. Entry is based on the QR code on the ticket, which is scanned at the gate.