I'm worried about my event being affected by coronavirus (COVID-19), what should I do?
On January 30, 2020, the World Health Organization (WHO) declared a Public Health Emergency of International Concern (PHEIC) for the current outbreak of coronavirus disease, known as COVID-19.
We're closely monitoring the official guidance from health authorities, local governments, and the CDC to support the health and well-being of our event community in impacted areas.
Events canceled due to Coronavirus
If an event is canceled by the organizer, your ticket price and any applicable sales tax should be refunded. If you have questions about whether an event will be canceled, we suggest contacting the event organizer directly.
Refunds for events due to Coronavirus
If you’re concerned about attending an event due to coronavirus, contact the event organizer to see what options are available. If you want to request a refund, please contact the event organizer directly or visit our help article related to refund requests
here.
Protecting yourself
To learn what the event organizer is doing to keep attendees safe and healthy, review their event listings and social media channels.
Keep yourself safe and healthy with the following preventative measures. They are the same as with the common cold or the flu:
• Wash your hands frequently (after traveling on public transportation, before and after eating, etc.)
• Cough/sneeze into your elbow, not your hand
• See
CDC Prevention Guidelines for more information